Reservation Agent

U-Haul
Fort Worth, TX
Category Customer Service
Job Description
Role Overview

U-Haul is looking for a team player who provides outstanding customer service and wants to work in a fast-paced environment. The Reservation Agent will support customers, field team members, and U-Haul dealerships through reservation placement and distribution of equipment.

What You Will Do

Assist with calls from and to customers, help support field team members and U-Haul dealerships with equipment and reservation management, and assist with the Company's U-Box portable storage product.

Why It Might Be a Fit

This role offers career stability, opportunities for advancement, and a wide range of personal and professional growth within the organization.

Requirements

  • High school diploma or equivalent
  • Working knowledge of office equipment
  • Proficient in customer service, time management, and multitasking

Benefits

  • Career stability
  • Opportunities for advancement
  • Mindset App Reimbursement
  • Gym Reimbursement Program
  • Health insurance & Prescription plans
  • Paid holidays, vacation, and sick days
  • Life insurance
  • MetLaw Legal program
  • MetLife auto and home insurance
  • Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
  • 401(k) Savings Plan
  • Employee Stock Ownership Plan (ESOP)
  • 24-hour physician available for kids
  • Dental & Vision Plans
  • Business travel insurance
  • You Matter EAP
  • LifeLock Identity Theft Protection
  • Critical Illness/Group Accident Insurance
  • Dave Ramsey’s SmartDollar Program
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