Role OverviewThis role serves as one of the first points of contact for our guests and is ideal for someone who enjoys guest interaction, answering phones, assisting walk-up guests, and creating exceptional hospitality experiences from the very first conversation.
What You Will Do
Welcome and assist walk-up guests at ticket booth and dockside locations, answer incoming phone calls and assist guests with reservations, schedules, pricing, and general questions across all Manthey Hospitality brands.
Why It Might Be a Fit
Friendly, polished, and guest-focused personality, strong communication and customer service skills, ability to multitask and stay organized in a fast-paced hospitality environment.
Requirements
- Friendly, polished, and guest-focused personality
- Strong communication and customer service skills
- Comfortable answering phones and assisting guests in person
- Ability to multitask and stay organized in a fast-paced hospitality environment
- Attention to detail and accuracy with transactions and reservations
- Basic computer and POS system proficiency
- Previous hospitality, reservations, ticketing, retail, or customer service experience preferred
Benefits
- $15/hour base pay + commission opportunities
- Medical & ancillary benefits
- 401(k) with employer match
- Subsidized parking
- Complimentary tickets & employee discounts across ALL Manthey Hospitality brands
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