Role OverviewA Reservations Coordinator is responsible for handling guest room reservation requests, providing hotel facility information, and answering questions. They must have good typing skills, a pleasant attitude, and excellent phone demeanor.
What You Will Do
Answer incoming calls, handle guest mail and faxes, take messages for guests, and correspond with guests in a professional manner.
Why It Might Be a Fit
This role requires excellent mathematical, written, spoken, technical, and computer skills, as well as the ability to work with minimal supervision and maintain confidentiality of information.
Requirements
- 1+ years of experience in customer interactions within Hotels and/or Food & Beverage
- Excellent mathematical, written, spoken, technical, and computer skills
- Ability to work with minimal supervision; maintain confidentiality of information and pertinent data
- Prioritize and engage in multiple tasks simultaneously
- Computer literate in Microsoft Window applications required
Benefits
- Complimentary Employee Meal and Parking
- Complimentary hotel nights and discounts at Hyatt properties around the world
- Medical, Dental, and Vision Insurance
- Life Insurance
- Flexible Spending Account
- Paid holidays, vacation and sick leave
- 401K with Matching
- Employee Stock Purchase Plan
- Educational Reimbursement
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