Reservations Specialist

Westgate Resorts
Any Location, FL
Category Customer Service
Job Description
Join Westgate Resorts as a Reservations Specialist and support owners by handling reservations and account inquiries, delivering a 5-star experience on every call. The role offers paid training, performance incentives, and long-term career growth with one of the nation’s largest hospitality companies.

Requirements

  • High school diploma or GED required
  • 2+ years of customer service experience preferred (Call center experience is a plus, especially in hospitality- Sales, collections, and front desk experience are also highly transferable!)
  • Strong communication, listening, and multitasking skills
  • Comfortable working in a fast-paced, metrics-driven environment
  • Must be able to work weekends and holidays as needed
  • Must pass a background check and drug screening

Benefits

  • Comprehensive health benefits – medical, dental and vision
  • Paid Time Off (PTO) – vacation, sick, and personal
  • Paid Holidays
  • 401K with generous company match
  • DailyPay: get paid when you need it
  • Career growth & tuition assistance
  • Employee discounts on resorts, restaurants, and more
  • Inclusive culture & community involvement opportunities
  • Flexible Spending Accounts
  • Tuition Assistance
  • Military Leave
  • Employee Assistance Program (EAP)
  • Life, Disability, Accident, Critical Illness & Hospital Insurance
  • Pet Insurance
  • Exclusive discounts for Team Member (i.e., hotels, cruise, resorts, restaurants, entertainment, etc.)
  • Advancement & development opportunities
  • Community Involvement Programs
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