Resident Advocate-Navigation HUB (Tues-Sat 7am-3:30pm) (85345)

HomeFirst
San Jose, CA
Category Healthcare
Job Description
The Resident Advocate is responsible for the overall day-to-day operation on site and responds to program participants needs on an as needed basis. They facilitate the flow of on-site amenities like access to services, workshops, and food services ensuring each participant essential needs are met. They also ensure participant, staff and guest safety through regular check-ins and monitoring of the site grounds and tent sleeping units.

Requirements

  • AA degree (or equivalent of 2 years of higher education) or two years of field experience in social services
  • Sensitivity to the needs of unhoused individuals
  • Experience working with an unhoused population
  • Ability to work with people of diverse social backgrounds; strong interpersonal skills
  • Strong written and oral communication skills
  • Working knowledge of Microsoft applications, email, and internet, and able to learn data entry using web-based database systems

Benefits

  • 100% employer-paid medical, dental, and vision coverage
  • 401(k)-retirement plan with generous matching
  • Life and disability insurance
  • Flexible spending accounts
  • Commuter benefits
  • Workers' compensation
  • 12 holidays
  • Sick leave
  • PTO starting at 15 days annually, increasing with tenure
  • 4 hours of civic engagement leave annually
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