Role OverviewResident Managers provide customer service to residents, primarily when the Community Center and Apartment Facilities Offices are closed. They live in the community and serve on-call for residents after hours, responding to questions, concerns, and emergencies. They demonstrate Housing's core value of Care for residents by responding to all calls, usually in person, to assess situations, educate residents, mediate issues, and solve the resident's issue in a timely manner.
What You Will Do
The Resident Manager will schedule logistics, secure resources and staff, and market resident events and programs. They will develop a sense of community among residents of University Apartments, identify and prioritize maintenance needs or requests in housing units, and serve as an initial point of contact for resident support.
Why It Might Be a Fit
The ideal candidate will have experience in student affairs, residence life, or counseling, including mediation, cross-cultural communication, and programming. They will be able to interact with an international population and have experience with University Apartments or an apartment community on another university campus.
Requirements
- Eligible to live in University Apartments
- Valid driver's license meeting UW Risk Management Standards
- Experience in student affairs, residence life, or counseling
- Experience interacting with an international population
- Experience with University Apartments or an apartment community on another university campus
Benefits
- Unfurnished 2-bedroom apartment
- 1 free parking space
- Access to shared/complimentary laundry facilities
]]>