Resident Relations Manager, Behavioral Health

Requirements

• High school diploma or equivalent (GED) required; some college or training in business, real estate or human services preferred.
• 1-2 years of progressively increasing property management experience or experience working in affordable or supportive housing, shelters, customer service, or mediation roles are required.
• 1-2 years of experience in behavioral health is required.
• Excellent interpersonal, organizational and communication skills; integrity; respect for confidentiality; ability to work with diverse populations, including persons with various disabilities.
• Reliable transportation or access to a vehicle is required to work in an office, attend in-person meetings, and offsite events.
• Demonstrated high degree of emotional intelligence, cultural humility, de-escalation skills and ability to work with individuals with complex needs, with a proven track record to build and maintain effective relationships with a wide variety of internal and external contacts.

Benefits

• 100% paid health, vision, and dental options
• 19 PTO days & 12 Holidays per year
• Voluntary benefits: FSA, EAP, Commuter Checks, Life Insurance, Legal, and more
• 3% retirement match/contribution