Role OverviewJoin a growing organization made up of dedicated, hardworking, and self-motivated professionals. As a successful and innovative company, we recognize that our employees are our greatest asset. If you thrive in a fast-paced environment, enjoy solving problems, and are committed to delivering exceptional customer service, we encourage you to explore this exciting career opportunity with our team.
What You Will Do
Provide accurate, valid, and complete information pertaining to all requests from the submittal process through the completion, prioritize and resolve maintenance issues in a timely and accurate fashion, and track and follow up on all outstanding work orders while providing exceptional customer service.
Why It Might Be a Fit
Qualified candidates must have a great phone personality, be well organized, and enjoy problem-solving. Experience and/or knowledge in Yardi is preferred but not required.
Requirements
- High School Diploma or equivalent education required
- Minimum of 1-2 years of experience in a customer service-oriented role
- Proficient in Microsoft Office programs including Excel, Word, and Outlook
- Well organized and enjoy problem-solving
Benefits
- Blue Cross Blue Shield health insurance plans
- Delta Dental
- Vision
- Pet Insurance
- Company paid life insurance along with life insurance buyup
- 401(k) Match
- Company paid Long Term Disability after 2 years of service
- Continuing education reimbursement benefits
- Referral bonuses for new employees and new business
- Recognition program
- Three tier PTO plan
- Paid Parental Leave
- Training seminars for leadership and professional development
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