Role OverviewThe Resident Services Coordinator provides office assistance, membership support, and clerical administration for the community. This position is multi-faceted and supports the site management team in a variety of duties.
What You Will Do
Greet and assist guests, answer phones, direct calls, note accurate messages, operate and maintain office equipment, draft and proofread association documents, assist owners with events, update website and calendar, receive and deliver mail, packages, and dry cleaning.
Why It Might Be a Fit
Customer service experience, knowledge of homeowner association operations preferred. Excellent telephone manner, ability to communicate effectively, strong sense of organization and attention to detail, computer skills with intermediate knowledge of Microsoft Office programs.
Requirements
- Customer service experience
- Knowledge of homeowner association operations
- Excellent telephone manner
- Ability to communicate effectively
- Strong sense of organization and attention to detail
- Computer skills with intermediate knowledge of Microsoft Office programs
- Valid driver's license
- Flexibility to work after-hours and weekends
- Ability to pass a pre-employment drug screen and background check
Benefits
- Comprehensive benefits package including medical, dental, and vision
- Wellness program
- Flexible Spending Accounts
- Company-matching 401k contributions
- Paid time off for vacation, holidays, medical, and volunteering
- Paid parental leave
- Training and educational assistance
- Support programs
- Optional benefits including short- and long-term disability, life insurance, and pet insurance
]]>