Role OverviewThe Resident Services Manager 2 will support The Residences on Jamboree, a luxury apartment community in Irvine, CA. The role involves building a sense of community, striving to achieve resident retention and customer service goals, and providing an amazing customer experience.
What You Will Do
The Resident Services Manager 2 will perform various tasks, including ensuring community quality, providing customer service, managing financial tasks, leading a team, and overseeing vendor management and administrative tasks.
Why It Might Be a Fit
The ideal candidate will be a customer-centric professional who thrives on building a sense of community and providing satisfying solutions to customers. They will be a 'Care Hero' who can save the customer's day and strive to achieve the community's resident retention and customer service goals.
Requirements
- Minimum 2 to 5 years property management experience in onsite office operations, leasing, administration, customer service
- Minimum of two years' management or supervisory experience
- Experience in customer service positions in hotel properties, rental operations, or related upscale service business
- Bachelor's degree in business, related field, or its equivalent, preferred
Benefits
- Dental insurance
- Vision insurance
- Hourly pay range: $26.44/hr. – $28.85/hr.
- Paid holidays
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