Resident Services Manager

Cardinal Group Companies
Tallahassee, FL
Category Customer Service
Job Description
As a Resident Services Manager, you will provide excellent customer service, focusing on customer satisfaction, retention, and a positive experience for residents. You will work closely with the Community Manager and residents to ensure a clean, safe, and well-maintained community.

Requirements

  • Demonstrate a positive, professional, and client-oriented attitude
  • Provide excellent customer service
  • Maintain accurate client records
  • Participate in Cardinal U training
  • Ability to thrive in a fast-paced environment
  • Enjoy and take pride in providing excellent service
  • High-energy and great with people in person and on the phone
  • Excellent verbal, written and computer skills
  • Strong database management skills
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