Residential Aide

Breaking Ground
New York, NY
Category Social Services
Job Description
Residential Aide position at Breaking Ground's Crane Safe Haven, providing support and services to individuals experiencing homelessness, maintaining a safe and welcoming environment, and assisting with daily operations.

Requirements

  • Monitor the area and provide resources to clients
  • Maintain a welcoming, safe, stable environment for clients
  • Make hourly rounds within and outside the facility to ensure safety and security
  • Incident management: Report and document incidents, crisis interventions, communicate with on-call management team
  • Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
  • Greet people entering the site, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Circulate among residents, visitors, or employees to preserve order and protect property
  • Complete intakes, and property searches as needed, distribute mail
  • Accept and log all food deliveries and serve meals to clients
  • Screen residents and visitors and packages to prevent passage of prohibited articles into residence
  • Use company vehicle to transport clients to and from appointments in the community and as directed by program management
  • Provide relief support for 311 operations
  • Facilitate onsite laundry and shower resources for clients
  • Perform other related duties as assigned
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