Residential Aide

Breaking Ground
New York, NY
Category Social Services
Job Description
The Residential Aide will assist in ensuring effective service delivery at the Williamsburg Safe Haven, providing staff support and maintaining program stability, while engaging with individuals experiencing homelessness and with Program and Outreach staff.

Requirements

  • Monitor the area and provide resources to clients
  • Maintain a welcoming, safe, stable environment for clients
  • Incident management: Report and document incidents, crisis interventions, communicate with on-call management team
  • Record keeping including documentation of daily attendance, shift report, visitors, writing progress notes
  • Greet people entering the site, determine nature and purpose of visit, and direct or escort them to specific destinations
  • Circulate among residents, visitors, or employees to preserve order and protect property
  • Complete intakes, and property searches as needed, distribute mail
  • Accept and log all food deliveries and serve meals to clients
  • Screen residents and visitors and packages to prevent passage of prohibited articles into residence
  • Use company vehicle to transport clients to and from appointments in the community and as directed by program management
  • Provide relief support for 311 operations
  • Facilitate onsite laundry and shower resources for clients
  • Perform other related duties as assigned

Benefits

  • Employee Assistance Program
  • Flexible Spending Account
  • Paid Time Off
  • Health, Dental, Vision Insurance
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