Role OverviewThe Residential Concierge is responsible for various administrative tasks, including answering telephones, responding to resident inquiries, and ensuring smooth daily operations within our resort-style community. The ideal candidate is well-presented, friendly, organized, and service-oriented, with a strong hospitality mindset and a genuine passion for helping others and creating positive experiences.
What You Will Do
Greet residents, visitors, and vendors with a warm, professional demeanor. Manage packages, complaints, and personal shopping services. Collaborate with housekeeping, cleaning, and groundskeeping teams to uphold safety and cleanliness standards. Develop a network of local contacts and service providers to serve guests.
Why It Might Be a Fit
The right candidate will play a key role in delivering the elevated lifestyle our residents deserve. The ideal candidate is well-presented, friendly, organized, and service-oriented, with a strong hospitality mindset and a genuine passion for helping others and creating positive experiences.
Requirements
- High school diploma or GED equivalent
- Proficient in Microsoft Office and computer literate
- Flexible schedule with availability on weekends
- Highly organized and detail-oriented
- Strong interpersonal and phone communication skills
- Excellent people skills and diplomacy
- Ability to remain calm, polite, and patient in high-pressure or stressful situations
- Must successfully pass a drug screening and background check
Benefits
- Annual salary increases and performance bonuses
- Medical, Dental, Vision, and 401k
- Paid Vacation and Sick Time
- Wellness Program + Wellness DAYS OFF
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