Role OverviewThe Residential Specialist is responsible for providing a warm, compassionate welcome to new shelter residents. The ideal candidate will be a person of character with humility, integrity, and the ability to communicate skillfully with empathy and honesty. The Residential Specialist will manage the primary coverage in the building 24 hours a day, 7 days a week, 365 days a year, and at times functioning independently using their judgment to guarantee the safety of the people we serve and the building.
What You Will Do
Conduct regular scheduled rounds to ensure safety and residents' wellbeing, enter activity log information and shift notes in a timely fashion, complete necessary admissions paperwork, assist in escorting residents to services and activities outside of the facility, and provide initial orientation to the program.
Why It Might Be a Fit
The ideal candidate will be a person of character with humility, integrity, and the ability to communicate skillfully with empathy and honesty. The Residential Specialist will work with a team of employees who care about the wellbeing of others, and will have opportunities for professional development and generous PTO.
Requirements
- Associate Degree in Human Services or High Diploma or GED with 3+ years' social service experience
- Learn and integrate a trauma-informed, client-centered approach, using an anti-oppressive lens into your work with the people we serve
- Use neutral and non-judgmental language when responding to the needs and requests of the residents
- Ability to be flexible with schedule as needed
- Ability to maintain professional maturity during crisis situations
- Demonstrated sensitivity and experience with and/or knowledge of homelessness, substance misuse, and harm reduction, working with the disenfranchised communities, including those who identify as LGBQT, HIV/AIDS affected, the elderly, and individuals with mental health and developmental disabilities
Benefits
- Generous PTO
- Professional development opportunities
- Health and wellness resources
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