Residential Supervisor II

The Residential Supervisor II is responsible for supervising a duplex style residential home located in Middleboro, MA. The role requires supervision, training, evaluation, and scheduling of approximately 25 direct support staff. The Residential Supervisor II must implement consumer individual service plans (ISP) and provide direct support as needed to enhance the fulfillment of the consumer’s human rights, individual control, and community membership.

What You Will Do

The Residential Supervisor II will monitor residential and consumer funds, oversee consumer health coordination with nursing supports, and ensure compliance with Federal, State, and Department regulations, policies, and procedures.

Why It Might Be a Fit

The Residential Supervisor II must be able to establish and maintain professional working relationships with others, exercise discretion in handling confidential information, and advocate for the individuals. The role requires flexibility in work schedule and the ability to perform Mandatory Overtime when circumstances dictate the need.

Requirements

• Knowledge of the fundamental types and barriers of mental health and developmental/intellectual disabilities
• Knowledge of principles and practices of interviewing
• Ability to supervise, including planning and assigning work according to the nature of the job, assessing the capabilities of subordinates and available resources
• Ability to gather information through questioning and observing individuals and by examining recorded documents
• Ability to understand, explain and apply the provisions of the laws, rules, regulations, policies, process specifications, standards and guidelines governing assigned residential activities
• Ability to establish and maintain professional working relationships with others
• Ability to establish rapport with persons from different ethnic, cultural and/or economic backgrounds
• Ability to interact with people who are under physical and/or emotional stress
• Ability to work cooperatively and effectively with staff members, individuals served, and the representatives of organizations
• Ability to handle stressful and emergency situations
• Ability to work in group situations
• Ability to work within a team setting
• Ability to exercise discretion in handling confidential information
• Ability to advocate for the individuals
• Ability to facilitate groups/meetings
• Ability to accurately record information provided orally
• Ability to maintain accurate records
• Ability to manage a largely administrative task load
• Ability to give oral and written instructions in precise, understandable manner
• Ability to work with individuals with developmental/intellectual disabilities and/or who exhibit emotional/behavioral challenges

Benefits

• Dental insurance
• Vision insurance
• Health insurance
• Life insurance
• Disability insurance
• Paid time off
• Vacation days
• Sick leave
• Holidays
• Flexible spending account
• Employee assistance program
• Retirement plan
• 401(k) plan
• Stock options
• Bonus/commission
• Paid holidays