Resort & Family Vacation Coordinator

Fran's ExploreMore Travel
San Antonio, TX
Category Customer Service
Remote
Job Description
Role Overview

We are seeking a detail-oriented and customer-focused WFH Resort & Family Vacation Coordinator to assist clients with planning memorable resort stays and family vacations. In this role, you will research destinations, compare accommodations and vacation options, prepare travel proposals, and coordinate itinerary details based on each client's preferences, needs, and budget.

What You Will Do

Research family-friendly resorts, hotels, destinations, attractions, and vacation experiences, assist clients in comparing accommodations and travel options, prepare and organize travel quotes, proposals, reservation details, and itineraries.

Why It Might Be a Fit

This position is ideal for someone who enjoys travel research, organization, problem-solving, and providing excellent customer service. You will communicate with clients and travel partners throughout the planning process to help ensure vacation arrangements are accurate, organized, and enjoyable.

Requirements

  • detail-oriented
  • customer-focused
  • strong written and verbal communication skills
  • excellent organizational skills and attention to detail
  • basic computer skills, including email, web browsing, online research, Microsoft Office and/or Google Workspace
  • ability to communicate professionally with clients and travel partners
  • strong time-management and multitasking abilities
  • ability to work independently and meet deadlines in a remote environment
  • reliable internet connection and a dedicated remote workspace

Benefits

  • flexible work-from-home environment
  • supportive and collaborative team atmosphere
  • opportunity to gain experience within the travel and hospitality industry
  • exposure to a variety of resorts, destinations, attractions, and vacation experiences
  • access to travel-related discounts and perks after eligibility requirements are met
  • opportunity to strengthen customer service, organization, communication, and travel-planning skills
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