Resource & Referral Manager

Brightpoint
Chicago, IL
Job Description
Resource & Referral Manager leads the statewide Resource & Referral system across Illinois, providing timely, coordinated, and family-centered access to community resources and wraparound supports. The role involves team leadership, program administration, data management, and collaboration with external partners.

Requirements

  • Bachelor's degree in Social Work, Human Services, Public Administration, Nonprofit Management, Early Childhood, Behavioral Health, Information Systems, Healthcare Administration or a related field
  • Minimum of 3 years of relevant experience in social services, early childhood, family support, or related fields
  • Minimum of 2 years of experience in operations, intake, access management, care coordination, project management, or program administration within human services, healthcare, or a complex service environment
  • Minimum of 2 years of experience implementing or managing electronic systems, referral platforms, or client data systems

Benefits

  • Medical/dental/vision insurance
  • 3+ weeks paid time off in the first year
  • 11 paid holidays
  • Supplemental insurance options
  • 401(k) with match
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