Role OverviewThe Assistant General Manager works closely with the General Manager to support the day-to-day operations of the restaurant. This role helps create a welcoming experience for our guests, a positive environment for our team, and ensures each shift runs smoothly.
What You Will Do
Ensure operational excellence by actively engaging with guests and staff, addressing concerns promptly, and overseeing all aspects of restaurant operations. Lead and develop a team of 25+ employees per shift, setting performance expectations, providing feedback.
Why It Might Be a Fit
Flagship Restaurant Group is an ever-evolving company empowering our people to follow their passion in the hospitality industry with plenty of opportunities for advancement. Our modern restaurants are sophisticated and innovative with great earning potential, and each offer a unique culinary experience.
Requirements
- Minimum of 1–3 years of management experience in a full-service, high-volume restaurant or a related hospitality environment.
- Comfortable using Microsoft Word, Excel, and Outlook, with familiarity in restaurant systems such as OpenTable and Toast.
- Strong knowledge of restaurant operations, including sanitation, safety and security, company policies and procedures, team leadership, recordkeeping, and reporting.
- Proven ability to lead, coach, and develop a team while maintaining a positive and professional work environment.
- Experience managing labor, controlling operational costs, and supporting the restaurant’s financial goals.
- Ability to handle guest concerns, make sound decisions, and keep daily operations running smoothly in a fast-paced environment.
Benefits
- Quarterly Bonus Opportunities
- Company-sponsored plans including health, dental, vision, and health savings
- Generous Paid Time Off package
- Meals while working and 50% off dining discount at all Flagship Restaurant Group locations
- Comprehensive management training and leadership development programs
- Dental, vision, and life insurance
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