Restaurant Host/Hostess

Hyatt
Phoenix, AZ
Category Customer Service
Job Description
Role Overview

As a Restaurant Host/Hostess, you will be responsible for welcoming and creating a positive first impression for dining guests. You will have the ability to influence the overall restaurant experience by your interactions, including taking down reservations, providing table accommodations, and offering menu recommendations.

What You Will Do

Your day-to-day responsibilities will include taking reservations, providing table accommodations, offering menu recommendations, and ensuring guest satisfaction.

Why It Might Be a Fit

You will be a fit for this role if you have a true desire to satisfy the needs of others in a fast-paced environment, refined verbal communication skills, and knowledge of computers and reservations systems.

Requirements

  • A true desire to satisfy the needs of others in a fast-paced environment.
  • Refined verbal communication skills both on the phone and in person
  • Knowledge of computers and reservations systems.
  • Must be 18 years of age or older
  • Must be able to stand and walk for 8-12 hours
  • Must have current Alcohol server certification and/or food service permit as required by local or state government agency. Food service and/or other certification as required

Benefits

  • Free room Nights
  • Discounted and friends & Family room rates
  • Medical, Dental and vision insurance with only 30-day waiting period
  • 401K with company Match
  • Free employee meal during shift
  • Generous paid time off
  • Tuition reimbursement
  • Employee stock purchase plan
  • Ski Pass
  • Excellent training, professional development and more
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