Role OverviewWe are seeking an experienced and guest-focused Restaurant Manager to lead the daily operations of our full-service hotel restaurant. This position will oversee lobby restaurant and bar, room service, and Concierge Lounge, team performance, guest satisfaction, and financial results while ensuring a consistently high level of food and beverage quality and service.
What You Will Do
Manage daily operations of the food and beverage outlets, including the restaurant, bar, room service, and club lounge. Hire, train, and supervise front-of-house staff, including servers, bartenders, and baristas.
Why It Might Be a Fit
The ideal candidate is a hands-on leader who thrives in a fast-paced hospitality environment and is passionate about creating exceptional dining experiences for our guests.
Requirements
- 3+ years of experience supervising in food and beverage or hospitality leadership
- Strong knowledge of restaurant operations, bar service, and customer service best practices
- Leadership skills with the ability to motivate and manage a team
- Must be available for weekends, holidays, and PM shifts
- Excellent communication and problem-solving abilities
- Familiarity with point-of-sale systems & scheduling software
- Certifications in food safety and responsible alcohol service (e.g., ServSafe, TIPS) preferred
- Must have a comprehensive knowledge of the English language to effectively communicate with guests, associates, and vendors
- Ability to follow and hold others accountable to all StepStone and hotel policies and procedures
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