Role OverviewThe Restaurant Manager is responsible for ensuring 100% guest satisfaction by supervising and monitoring the dining room, maintaining proper staffing levels, and inspecting staff for uniforms, personal appearance, and hygiene. The manager must also communicate effectively with dining room and kitchen staff regarding volume of business, special events, and VIP guests. Conducts daily pre-shift meetings and exercises knowledge of the union contract.
What You Will Do
The main day-to-day responsibilities of the Restaurant Manager include ensuring outstanding service and food quality, monitoring attendance and staffing levels, inspecting dining areas and staff, and handling complaints. The manager must also conduct daily pre-shift meetings and communicate effectively with staff.
Why It Might Be a Fit
The ideal candidate will have a high level of commitment and energy, demonstrate superior customer service skills, and be a positive role model for employees. The manager should be able to continuously improve service by evaluating service breakdowns and facilitating opportunity-seeking meetings. The candidate should also be able to develop highly skilled employees and hold them accountable for meeting service standards.
Requirements
- High level of commitment and energy
- Superior customer service skills
- Ability to continuously improve service
- Knowledge of the union contract
- Ability to develop highly skilled employees
Benefits
- Starting salary $49K - $51K
]]>