Restaurant Operations Manager - Multi-Outlet (Caesars New Orleans)

Caesars Entertainment
New Orleans, LA
Category Hospitality
Job Description
The Restaurant Operations Manager is responsible for the overall management of all customer relationships and daily operations of multiple outlets on property. Manages execution and detailing of all food operation functions to ensure delivery of an exceptional customer service experience.

Requirements

  • Manages the execution and detailing of all food operation functions to ensure delivery of an exceptional customer service experience.
  • Manages and oversees the daily operations of restaurants
  • Analyzes and evaluates food and beverage management and profit and loss statement information to determine alternate courses of action.
  • Monitors proper staffing levels in order to provide high standards of service.
  • Monitors appearance of food served and communicates deviations from standard.
  • Responsible for the administration of controls in all of the managed areas to ensure economical and profitable established standards are maintained.
  • Co-manages the Food Operations Team in conjunction with the Beverage Department.
  • Responsible for ensuring the proper movement and set-up of all equipment needed.
  • Responsible for the creation and administering of standard procedures, trainings, and corrective discipline
  • Assigns Daily Tasks to staff to ensure successful guest experiences
  • Counsels, guides and instructs personnel in the proper performance of their duties.
  • Maintains and instructs assigned personnel on safety policies and procedures and follows up to ensure that hazards are eliminated.
  • Prepares and coordinates the periodic performance reviews of assigned personnel.
  • Acts as a role model to other employees and always presents oneself as a credit to Caesars.
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