Restaurant & Operations Manager

Lucky Strike Entertainment
Richmond, VA
Category Hospitality
Job Description
Role Overview

As a Restaurant and Operations Manager, you will lead food and beverage, bar, and bowling operations across every shift, flex into any role the floor needs, and build a team that delivers great hospitality without being asked twice. You will drive revenue through sales-focused service, upsell, guest engagement, and event support. You will also own labor management, food and beverage cost control, inventory accuracy, and daily financial targets.

What You Will Do

Lead daily operations across food and beverage, bar, kitchen, bowling, and arcade, maintaining service flow and hospitality standards every shift. Drive revenue through sales-focused service, upselling, guest engagement, and event support. Recruit, train, coach, and schedule teams that consistently meet company standards and genuinely serve guests well.

Why It Might Be a Fit

You will need 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations. You will need a proven ability to drive food and beverage sales and build teams that deliver it consistently. You will need experience training and developing hourly leaders in fast-paced environments. You will need a floor-first management style with a strong read on guest experience. You will need solid financial acumen including labor, food cost, inventory, and P&L contribution.

Requirements

  • 3 or more years of leadership experience in restaurant, hospitality, or high-volume food and beverage operations
  • proven ability to drive food and beverage sales and build teams that deliver it consistently
  • experience training and developing hourly leaders in fast-paced environments
  • floor-first management style with a strong read on guest experience
  • solid financial acumen including labor, food cost, inventory, and P&L contribution

Benefits

  • Medical, Dental, and Vision plans
  • Wellness resources
  • 401(k) Retirement Plans
  • Employee Stock Purchase Program
  • Employee Assistance Program (EAP)
  • Vacation and Holidays
  • Bowling, Boomer's, and Waterpark discounts
  • Retail discounts
  • Event discounts
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