Restaurant Server - Dollywood's DreamMore Resort & Spa - Part Time Year Round

The Dollywood Company
Pigeon Forge, TN
Category Customer Service
Job Description
At Dollywood Parks & Resorts, we create memories worth repeating. We do this every day at Dollywood Resorts, which include over 600 rooms and 15 Food & Beverage outlets, all located in the Great Smoky Mountains of East Tennessee.

Requirements

  • Takes food orders, serves food, and answers Guest questions about menu items and pricing
  • Performs side work, including but not limited to rolling silverware, preparing items for the next day’s service, and maintaining dining room cleanliness
  • Serves food that complies with expected quality, quantity, and presentation while following state and local health code requirements
  • Performs related cash handling procedures when applicable
  • Assists with restaurant seating, suggestive selling, bussing tables, side work, sweeping dining areas, etc., as needed
  • Greet each Guest cordially; treating each Guest as an individual
  • Provides continuous service and attention to detail; thanking Guests when presenting the check to ensure Guest satisfaction
  • Willingness to work at different locations on Park
  • Learns about park operations to answer guest questions concerning Park layout and menu item availability
  • Understands and practices safe food handling at all times
  • Be an active participant in safety issues relating to personal safety and the safety of fellow Hosts and Guests
  • Follows all procedures/standards affecting Culinary financial standing such as portion control, suggestive selling, clocking in/out properly, and completion of tasks in a timely and accurate manner
  • Responsible for completing credit card transactions in compliance with the Payment Card Industry Security Standards

Benefits

  • Part-time employment
  • Opportunity to work in a fast-paced environment
  • Training and development opportunities
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