Restaurant Server - Dollywood's HeartSong Lodge & Resort - Full Time Seasonal

Requirements

• Takes food orders, serves food, and answers Guest questions about menu items and pricing
• Performs side work, including but not limited to rolling silverware, preparing items for the next day’s service, and maintaining dining room cleanliness
• Serves food that complies with expected quality, quantity, and presentation while following state and local health code requirements
• Performs related cash handling procedures when applicable
• Assists with restaurant seating, suggestive selling, bussing tables, side work, sweeping dining areas, etc., as needed
• Greets each Guest cordially; treating each Guest as an individual
• Provides continuous service and attention to detail; thanking Guests when presenting the check to ensure Guest satisfaction
• Willingness to work at different locations on Park
• Learns about park operations to answer guest questions concerning Park layout and menu item availability
• Understands and practices safe food handling at all times
• Be an active participant in safety issues relating to personal safety and the safety of fellow Hosts and Guests
• Follows all procedures/standards affecting Culinary financial standing such as portion control, suggestive selling, clocking in/out properly, and completion of tasks in a timely and accurate manner
• Responsible for completing credit card transactions in compliance with the Payment Card Industry Security Standards

Benefits

• 401k Matching
• Health Insurance
• Dental Insurance
• Vision Insurance