Role OverviewThe Restaurant Supervisor II supports the General Manager in all day-to-day operations of the restaurant and directs operations when the General Manager is not present. The role requires maximizing the culture of the restaurant and the overall guest experience while running their shift.
What You Will Do
Responsibilities include enforcing company and government policies, communicating policy changes to employees, ensuring excellent customer service and operational goals, and maintaining the Ops Scorecard. You will also be responsible for assisting the General Manager, maintaining a 'guest-first' culture, and ensuring all team members are compliant with company standards.
Why It Might Be a Fit
This role requires a 'guest-first' culture, problem-solving skills, and the ability to remain professional in all interactions. You will be expected to enforce company policies, communicate with guests and team members, and maintain a safe and clean environment.
Requirements
- High school degree
- Ability to lift up to 50-pound boxes
- Ability to work varying shifts from week to week
- Ability to work a maximum of 40 hours per week, unless approved by Area Coach
Benefits
- Paid holidays
- Paid time off (PTO)
- Healthcare
- Equity
- Learning budget
- Parental leave
- Wellness
- Visa/relocation
- Remote flexibility
- Stipends
- Bonus/commission
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