Restaurant Supervisor

Requirements

• Greet and welcome guests with a warm and friendly demeanor.
• Ensure prompt and courteous service throughout the dining experience.
• Address customer inquiries, concerns, and special requests promptly and professionally.
• Supervise and motivate front-of-house staff, including servers, hosts/hostesses, and bartenders.
• Provide training and mentorship to new team members.
• Assist with managing staff scheduling, ensuring adequate coverage during peak hours.
• Collaborate with kitchen and bar staff to ensure coordination between the front and back of the house.
• Monitor inventory levels for front-of-house supplies and report replenishment needs.
• Ensure compliance with health and safety regulations.
• Conduct regular inspections of dining areas and service stations to maintain cleanliness and order.
• Handle guest feedback and complaints effectively, striving for resolution and guest satisfaction.
• Lead the planning, setup, and execution of property banquets and special events.
• Work closely with clients to understand their banquet requirements, including menu preferences, seating arrangements, and special requests.
• Coordinate with kitchen and service teams to ensure smooth food and beverage service during events.
• Oversee banquet setup, ensuring that tables, décor, and overall aesthetics meet the event's requirements.
• Supervise banquet staff, including servers and event coordinators, ensuring adherence to event timelines and service quality.
• Conduct post-event evaluations and address any guest concerns.
• Monitor inventory and prepare for upcoming events by ordering necessary banquet supplies, such as linens, tableware, and decorations.
• Ensure banquet events comply with health and safety regulations and meet company quality standards.
• Promote special promotions, events, and loyalty programs to enhance both restaurant and banquet guest experiences.
• Build rapport with regular customers and banquet clients, ensuring a personalized experience.
• Performs other duties as assigned.

Benefits

• 401k Matching
• Generous Paid Time Off
• Retirement Plan
• Relocation Assistance
• Visa Sponsorship