RETAIL - THIRD KEY (80365)

Requirements

• Know and actively demonstrate our Company Mission Statement and Core Values
• Maintain uniform standard for all worked hours
• Carry keys and alarm codes, open and close the store, arm and disarm the alarm system
• Respond to after-hours alarm calls and follow the appropriate procedure based on the situation
• Maintain confidentiality of assigned codes and possession of keys at all times
• Manage bank deposits and balance safe
• Respond to emails and phone calls as required
• Drive guest service standards by motivating team members and modeling expected service behaviors
• Demonstrate proficiency in all operational disciplines, including receiving, cashiering, stocking, sales, and paperwork expectations
• Perform any job duties in the store when needed or required by staffing needs
• Properly use and maintain computers, registers, and scanner equipment
• Train team members on all operational disciplines, including job functions and TABC compliance
• Maintain a favorable working relationship with all employees to promote a cooperative and harmonious working environment
• Communicate clearly and directly with employees concerning performance expectations, productivity, and accountability
• Seek to continually develop staff
• Assist sales staff and cashiers on completing sales, especially complicated or extraordinary transactions
• Resolve guest complaints and concerns with courtesy and respect
• Assist guests as needed, advising them with product suggestions with a focus on in-house brands when appropriate
• Supervise cashiers and review till reconciliation for accuracy
• Be available to the front end at all times to perform keyholder functions
• Ensure accurate preparation of daily transaction record for cashiers
• Work with Store Manager and Assistant Store Manager to create schedules and assign specific tasks to team members
• Work with Loss Prevention to train and model safety and security expectations for all team members
• Immediately and properly document and report workplace injuries
• Immediately and properly report instances of theft
• Walk store daily to review pricing, verify price tags, and ensure shelves are dusted and cleaned
• Maintain and assign monthly/weekly/daily cleaning schedule for the store
• Assist in the hiring process using our Human Capital Management (HCM) system
• Assist Store Manager in application of discipline, with guidance from District Manager and Human Resources as needed
• Assist and assign team members tasks for inventory preparation
• Prepare for inventory and assist in the inventory process
• Review and verify accuracy of all receiving paperwork prior to submission to AP
• Research and resolve paperwork and document discrepancies
• Communicate with store support departments as needed
• Support Store Manager by ensuring hours compliance for full- and part-time team members
• Avoid conversations with coworkers when guests are present
• Limit use of personal cell phone to work related activities only while on the sales floor
• Carry out directives of Assistant Store Manager, Store Manager, and District Manager efficiently
• Fulfill responsibilities with care and attention to detail
• Practice teamwork and cooperation with others
• Possess time management skills and be able to prioritize tasks
• Ability to manage stress in a fast-paced environment
• Walk, stand, and bend regularly; use of arms, hands, and fingers to feel, handle, reach, and lift
• Lift and/or move up to 50 pounds regularly and up to 100 pounds or more occasionally
• Push and/or pull 50-100 pounds or more occasionally
• Communicate with and hear team members and guests; see both up close and at a distance
• Work in accordance with all safety regulations of Specs Family Partners and OSHA

Benefits

• Generous Paid Time Off
• 401k Matching
• Retirement Plan
• Tuition Reimbursement