Retail Assistant Manager

The Spice & Tea Exchange
Any Location, FL
Category Customer Service
Job Description
Role Overview

The Retail Assistant Manager will assist the General Retail Manager with overall store business objectives, including the achievement of sales, profitability goals, staffing, compliance, and daily operations. This individual will demonstrate excellent relationship building skills, with both internal and external partners clients, to establish an exceptional service culture.

What You Will Do

Drive a positive, customer-focused store culture, ensure each guest receives stellar customer service, and maintain solid, accurate and current product knowledge to adequately promote products.

Why It Might Be a Fit

If you're a true flavor enthusiast with a zest for adventure, and want to work with a TEA-m full of sugary sweet, never salty band of characters, this might be a fit for you.

Requirements

  • High school diploma or equivalent
  • Proven customer focus with stellar customer service
  • 3-5 years of high-volume retail management and leadership experience
  • Adept in technology and retail supporting processes
  • Experience in inventory management, cycle counts, stock replenishment, shrink reduction, and pricing
  • Ability to utilize simple math skills to measure ingredients, read a scale and follow recipes
  • Willingness to work nights, weekends, and Holidays
  • Ability to resolve operational issues quickly to minimize disruption

Benefits

  • Employee product discounts
  • Daily Tea Bar tea
  • Monthly product gifts to support product knowledge
  • Disney Springs stores discount
  • Self-admission pass to all Walt Disney World parks
  • 4 paid holidays
  • Paid weekly
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