Role OverviewThe Customer Experience Manager is responsible for overseeing the customer and donor experience, driving store productivity, and ensuring the achievement of sales and margin targets while maintaining brand standards.
What You Will Do
Manage Softline's, Front of House operations, Purchased Goods for Resale (PGFR), merchandising, and seasonal sets, ensuring adherence to company brand guidelines and customer expectations.
Why It Might Be a Fit
The ideal candidate will have a strong customer focus, values differences, communicates effectively, demonstrates situational adaptability, drives results, and ensures accountability.
Requirements
- Two years of college education or experience equivalency
- Five years of experience
- Forklift certification
- Ability to work a varied schedule and flexible hours
- Experience in retail and/or production setting
Benefits
- Medical
- Dental
- Vision
- Short and long-term disability
- Life insurance
- Retirement plan
- Paid time off (PTO)
- More
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