Retail Associate / Community Manager

Wandering Wizard
Los Angeles, CA
Category Customer Service
Job Description
Role Overview

We're a small team running a community-first shop, and we want our online presence to reflect what we're building in person: a place where people can learn, play, and belong. As our Retail Associate / Community Manager, you'll help keep the vibe welcoming on the floor, capture simple content in-store, and draft posts and updates that sound like a real human (because they are).

What You Will Do

Support daily in-store operations, host and support in-store events, create and publish social posts, capture in-store content, maintain a content calendar, and monitor comments/messages.

Why It Might Be a Fit

We strongly encourage applications from people who are underrepresented in local game stores and hobby spaces, including women, LGBTQ+ folks, people of color, disabled folks, and anyone who's ever felt 'not for me' in a game shop.

Requirements

  • Strong writing skills and an eye for clear, engaging communication
  • Comfortable learning brand voice and following posting guidelines
  • Respect for privacy/consent (especially when photographing community spaces)
  • Ability to stay organized and hit deadlines
  • Strong customer service instincts and a calm, welcoming presence

Benefits

  • Part-time schedule: approximately 20 hours/week
  • In-store during open hours; evening and weekend availability is a plus
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