Retail Banker II Float

The Retail Banker II Float is a Customer liaison that is integral to delivering TD's Brand promise by utilizing financial expertise and consultative advice in advising Customers regarding personal banking solutions/needs. This role contributes to the achievement of business objectives that enable growth through identifying appropriate TD solutions that help Customers achieve their financial goals and optimize their relationship with TD.

What You Will Do

Acts as a subject matter expert in the Store for both Customers and colleagues regarding all products, services, policies, and procedures of TD, especially regarding both personal banking and business banking. Makes product recommendations based on Customer needs and highlights product features and benefits that ultimately support Customers through challenging times and life events, save time and money, and exceed their needs.

Why It Might Be a Fit

Requires a broad knowledge and understanding of the full product suite, services and processes of business area, and could be characterized by moderate complexity/risk. Must be able to do same day travel to multiple work locations within a designated region or area. Superior Customer Service skills, Strong organization skills to handle multiple tasks in a fast-paced environment, Excellent communication skills with ability to be concise, clear and consistent.

Requirements

• HS Diploma or GED required; 2 year degree preferred
• 2+ years of related experience required
• Teller experience (Preferred)
• Cross trained to take customer transactions
• Must be able to do same day travel to multiple work locations within a designated region or area
• Superior Customer Service skills
• Strong organization skills to handle multiple tasks in a fast-paced environment
• Excellent communication skills with ability to be concise, clear and consistent
• Demonstrated effective problem-solving skills
• Demonstrated ability to schedule and prioritize work
• Demonstrated ability to work independently and within deadlines
• Proficient in Microsoft Office
• Ability to provide community services, including, but not limited to, Financial Education classes
• Notary License (Preferred)

Benefits

• base salary
• variable compensation/incentive awards
• health and well-being benefits
• savings and retirement programs
• paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
• banking benefits and discounts
• career development
• reward and recognition