Retail Banking Specialist - Fully Remote

Mercor
New York, NY
Job Description
Role Overview

Review and evaluate AI-generated outputs related to consumer lending decisions, deposit account servicing, regulatory compliance, and customer communication. Create realistic scenarios based on retail banking workflows.

What You Will Do

Annotate, label, and validate data across retail banking use cases like credit decisioning, KYC/AML procedures, and customer dispute resolution. Provide structured feedback on AI accuracy.

Why It Might Be a Fit

Must have 3+ years of professional experience at a commercial bank, credit union, or retail banking institution. Strong analytical thinking and clear written communication.

Requirements

  • 3+ years of professional experience at a commercial bank, credit union, or retail banking institution
  • Background in one or more areas such as branch operations and management, consumer or mortgage lending, deposit operations and treasury services, compliance, risk, or audit (BSA/AML, CRA, fair lending), relationship management, or private banking
  • Strong analytical thinking and ability to translate retail banking workflows into structured evaluation tasks
  • Clear written communication and attention to detail

Benefits

  • Task Completion Pay: $1,150–$1,450 per completed task
  • Performance Bonus: weekly bonus incentive on top of per task rate
  • Hourly Opportunity: transition to an hourly compensation model based on sustained quality and throughput
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