Retail Cosmetics Brand Expert - Jo Malone, Orland Square - Full Time

Macy's
Orland Park, IL
Category Sales
Job Description
Macy’s is seeking a Beauty Brand Expert to drive sales, elevate customer experience, and lead with expertise in Macy’s brand. The role involves providing personalized product knowledge, leading a beauty team, and building relationships with clients. This position focuses on both in-store and vendor-led events to promote Macy’s products and brand loyalty.

Requirements

  • Deliver exceptional customer service through personalized consultations.
  • Build lasting relationships with clients and drive client development.
  • Review and analyze business performance and implement strategies for growth.
  • Maintain brand standards through merchandising and hygiene.
  • Manage multiple priorities in a fast-paced environment.
  • Understanding and communicating effectively with customers, co-workers, and supervisors.
  • Must be able to stand for long periods, lift heavy items, and use technology.
  • Flexible availability, including days, evenings, weekends, and holidays.

Benefits

  • Competitive pay and benefits
  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Paid holidays
  • Career development opportunities
  • Employee Assistance Program
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