Retail Customer Experience Associate, Concord Sunvalley - Full Time

Macy's
Concord, CA
Category Sales
Job Description
Macy's is seeking a Senior Customer Experience Colleague to provide exceptional service in the store and online. The role focuses on exceeding customer expectations, driving sales growth, and enhancing the shopping experience through personalized service. It emphasizes a can-do attitude, a personable approach, and leveraging digital resources.

Requirements

  • Good understanding of products
  • Comfortable communicating with customers
  • Ability to build relationships and achieve sales goals
  • Utilize POS and apps for sales
  • Flexible availability including weekends and holidays
  • Basic computer skills

Benefits

  • Comprehensive health and wellness coverage
  • 401(k) match
  • Paid time off
  • Annual merit review
  • Employee Assistance Program
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