Retail Customer Experience Associate, Patrick Henry - Full Time

Macy's
Newport News, VA
Category Sales
Job Description
Macy's is seeking a Retail Customer Experience Associate to create exceptional shopping experiences for customers in-store and online. The role involves active engagement with shoppers, driving sales through cross-category promotions, and providing personalized product recommendations. Collaboration with colleagues, departments, and brand partners is vital for customer delight and operational excellence.

Requirements

  • Understand and communicate effectively with customers, co-workers, and supervisors.
  • Read and understand employment policies and safety rules/procedures.
  • Possess at least 2 years of selling or customer experience preferred.
  • Must be able to stand for at least two consecutive hours, lift at least 25lbs, stoop, kneel, crouch, and climb ladders.
  • Experience with electronic devices and customer transaction processing required.

Benefits

  • Comprehensive health and wellness coverage
  • Paid time off
  • 401(k) match
  • Merchandise discounts
  • Performance-based incentives
  • Employee Assistance Program
  • Learning and development opportunities
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