Macy’s is seeking a Customer Experience Associate to create exceptional shopping experiences for customers both in-store and online. This role involves prioritizing customer satisfaction, engaging with shoppers, cross-category sales, and offering personalized recommendations. The Associate will support operational excellence, client relationship building, and collaborate with different departments daily. The position requires flexibility and a strong desire to deliver high-caliber service.
Requirements: 2+ years of selling or customer experience preferred, flexible availability (including weekends, holidays, and evenings), and strong communication skills