Retail Donor Specialist - Materials Handler Associate

Goodwill Industries of Middle Tennessee
Any Location, IL
Category Retail
Job Description
Role Overview

Supports Goodwill's donated goods operations by delivering an exceptional donor experience while safely receiving, handling, and moving donated merchandise through backroom operations.

What You Will Do

Greet donors professionally, receive donated goods, provide basic donor information, assist donors, and manage donor flow to maintain safety, efficiency, and a customer-friendly environment.

Why It Might Be a Fit

The ideal candidate will have the ability to balance positive donor interactions with operational and backroom responsibilities, follow established operational standards, and work safely and accurately in a fast-paced environment.

Requirements

  • High School Diploma or equivalent
  • Previous experience in retail, donation intake, production, warehouse, or customer-facing roles
  • Ability to balance positive donor interactions with operational and backroom responsibilities
  • Ability to follow established operational standards, workflows, and safety procedures consistently
  • Ability to work safely and accurately in a fast-paced, high-volume environment
  • Ability to stand, walk, bend, lift, and move donated goods as required
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
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