Retail Floor Lead

Vuori
Torrance, CA
Category Retail
Job Description
Retail Floor Lead at Vuori is responsible for leading the retail sales team, forging connections with customers, and maintaining Vuori's standards in retail sales and customer experiences.

Requirements

  • Create an unforgettable customer experience
  • Works with the sales team to ensure each customer receives the best experience possible
  • Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit
  • Forge lasting relationships with customers by engaging with them about product details, new product and replenishment and invite them to upcoming events
  • Be knowledgeable on what’s new and what’s selling well and shares with both the customer and team
  • Leads the team on the day to day operations of the store when the General Manager or Assistant Store Manager is not in
  • Motivates the sales team and achieves sales goals in a team-based commission environment
  • Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer
  • Leads the team in the completion of projects while keeping the focus on customer experience
  • Communicate inventory needs to support the business goal
  • Works with Retail Store Manager on daily maintenance, sales strategy, community and team management to ensure the business runs smoothly and successfully
  • Leads the team in daily maintenance of the store including restocking product, maintaining visual merchandising and cleaning
  • Utilizes the utmost responsibility, attention to protocol and safety standards in closing/opening the store daily
  • Under the guidance of the Retail Store Manager, encourages employees to give 100%, adhere to punctuality and role responsibilities at all times

Benefits

  • Health Insurance
  • Savings and Retirement Plan
  • Employee Assistance Program
  • Generous Vuori Discount & Industry Perks
  • Paid Time Off
  • Wellness & Fitness benefits
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