Retail Floor Lead

The Retail Floor Lead is a key part of the store leadership team, responsible for leading the retail sales team, maintaining Vuori's standards in retail sales and customer experiences, and working directly with the Store Manager and Assistant Store Manager.

What You Will Do

Create an unforgettable customer experience, work with the sales team to ensure each customer receives the best experience possible, and take ownership of the sales floor and sales team to ensure customer experience is the first priority.

Why It Might Be a Fit

The ideal candidate is a leader in punctuality and attendance, with excellent communication and interpersonal skills, a high level of ownership, accountability, and initiative, and a willingness to develop new skills and respond to feedback.

Requirements

• Available morning and/or evening, work 8 hour shifts, 5 days/week, available at least 1 weekend day.
• Must be a leader in punctuality and attendance, adhering to scheduled shifts.
• Ability to develop relationships with customers and colleagues.
• A customer service expert, creates experiences and develops relationships with customers, embraces the social aspect of sales and the ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.
• Willingness to lift and move products and equipment and boxes weighing up to 30 lbs
• Willingness to stay active and move throughout the store during each shift
• Willingness to reach, bend, and use a step stool or ladder when needed
• Willingness to work in an environment with bright lights and music
• Willingness to work as part of a team in a fast-paced retail environment

Benefits

• Health Insurance
• Savings and Retirement Plan
• Employee Assistance Program
• Generous Vuori Discount & Industry Perks
• Paid Time Off
• Wellness & Fitness benefits