Role OverviewThe Retail Lead will be a leader on the sales floor, providing exceptional customer service and developing rapport with customers, vendors, and staff. They will also assist in training Customer Service Associates and ensure strict controls to protect organization assets.
What You Will Do
The Retail Lead will perform various tasks such as answering phone calls, processing merchandise, and managing the customer database. They will also assist in display maintenance, housekeeping, and inventory counts.
Why It Might Be a Fit
The ideal candidate will have excellent oral and written communication skills, be proficient in computing, and have a high level of integrity. They will also be able to critically think and problem solve without direction.
Requirements
- High school diploma or general education degree (GED)
- Retail, cash handling and Point of Sales (POS) experience
- Working knowledge of Microsoft
- Must be 21 years old
- Pass criminal background check
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