Role OverviewThe Retail Manager Full Time is responsible for leading a team to create and maintain the Sun Tan City Experience for clients. The role requires regular discretion in managing the overall operation of the salon, supervising and directing the workforce, and ensuring client satisfaction and quality of client experience.
What You Will Do
Developing and coaching employees to provide amazing client experiences, following up swiftly on client concerns and issues, and consistently setting a positive example and demonstrating a calm demeanor during periods of high volume.
Why It Might Be a Fit
The ideal candidate will have management and/or sales experience, basic computer skills, and strong knowledge of client service techniques and operational practices. They will also have strong problem-solving and organizational/planning skills, strong leadership skills, and the ability to prioritize and delegate.
Requirements
- College education preferred, but not required
- Management and/or Sales experience required
- Basic Computer skills (ability to use Word, Excel, and Outlook)
- Ability to manage effectively in a fast-paced environment, managing multiple situations simultaneously
- Strong knowledge of client service techniques and operational practices
- Strong problem-solving and organizational/planning skills
- Strong leaderships skills, with the ability to coach and mentor while having knowledge of supervisory practices and procedures
- Team building skills
- Ability to prioritize and delegate
Benefits
- Health Insurance options (Medical, Dental, Vision)
- Life Insurance & Disability Coverage options
- Paid Time Off (PTO)
- Flexible Scheduling
- 401(k) with Company Match
- Daily Pay Options
- Employee Discounts on Products and Services
- Professional Development & Training
- Casual Dress Code & Free Company Apparel
- Free Tanning
- Free Spray Tanning
- Free Wellness Spa Services
- Employee Wellness Programs w/yearly $125 reimbursement option
- Exclusive Discounts at Outside Retailers
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