Retail Manager

As the Retail Manager at RWB Thrift, you will oversee the retail operations and support the overall success of our thrift store. You will have direct responsibility for all activities executed on the sales floor, working closely with the store leadership team to create a positive and dynamic work environment, maximize sales opportunities, and ensure exceptional customer service.

What You Will Do

Your key responsibilities will include overseeing day-to-day retail operations, ensuring the sales floor is well-organized, fully stocked, and visually appealing. You will also drive sales and profitability by optimizing retail processes and enhancing the customer shopping experience.

Why It Might Be a Fit

We are looking for a Retail Manager who can train, develop, and mentor retail supervisors, fostering a culture of continuous improvement and high performance. You will also be responsible for managing the retail floor schedule, ensuring adequate coverage and alignment with business needs.

Requirements

• Proficiency in both English and Spanish is preferred.
• Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
• High-level of computer proficiency (MS Office, Teams, Outlook, and HRIS).
• Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
• High school diploma or GED preferred
• Previous thrift, retail, warehouse, or customer facing experience is preferred, but not required

Benefits

• open door policy
• confidentiality
• password resets
• addressing workplace injuries
• payroll questions
• employee relations
• FMLA requests
• company-sponsored benefits