Retail Market Manager I

Requirements

• Bachelor's degree in finance, business or related field or commensurate work experience
• Minimum ten years of sales and customer service experience, preferably in a retail banking environment
• Minimum seven years retail branch management experience, including managing multiple branch or retail locations
• Proven record of success building and growing consumer relationships
• Minimum five years of progressive leadership experience in building, motivating and coaching successful teams
• Prior experience with lending involving strong credit knowledge and skills which align with the established qualification standards
• Prior experience with coaching teams to provide innovative solutions tailored to customer needs
• Influential communication with the ability to coach by observation and interaction, focused on continually developing and mentoring the team
• Strong financial and business acumen which includes knowledge of bank products/services, lending/fair lending, collateral management, and regulations in a retail banking environment
• Excellent verbal, written and interpersonal communication skills
• Demonstrated ability to solve practical problems
• Demonstrated ability to hold team members accountable to high standards of performance
• Demonstrated ability to lead change and follow through on change initiatives
• Demonstrated experience with sales strategy and sales process development
• Excellent PC skills, including word processing and spreadsheets via Microsoft Office products as well as custom applications and system
• Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment