Retail Parts Pro

WORLDPAC
Roanoke, VA
Category Sales
Job Description
Role Overview

Professional level sales position capable of supporting advanced functions of the DIY business. The role has expert knowledge of store systems, advanced automotive system knowledge and part knowledge.

What You Will Do

Provide GAS2 selling experience for DIY customer visits and phone calls, achieve personal / store sales goals and service objectives, manage DIY services including battery installation, testing, wiper installs, etc.

Why It Might Be a Fit

Friendly communication, ability to locate and stock parts, safety knowledge and skills, operating inventory systems and store equipment, parts and automotive system knowledge skills, ASE P2 certified or ASE ready equivalent, advanced solution, project and product quality recommendation ability, advanced parts lookup and sourcing, advanced selling skills for DIY.

Requirements

  • Working knowledge of automotive systems, and diagnostic ability to include: internal engine, suspension, brakes, electronic, exhaust, etc.
  • Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
  • Ability to read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals; ability to write simple correspondence
  • Understand and execute instructions furnished in written, oral, or diagram form
  • Successfully complete the Parts Knowledge Assessment
  • Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
  • Use Microsoft software effectively (Word, Excel required)
  • Strong organizational skills
  • Ability to work an assortment of days, evenings, and weekends as needed
  • 3-5 years of prior automotive parts experience
  • Proven sales ability with past experience in fulfillment of customer transactions
  • Must have a valid driver's license
  • ASE certification preferred, but not required

Benefits

  • Comprehensive health and wellness benefits program
  • Paid time off
  • Retirement plan
  • Learning budget
  • Parental leave
  • Wellness program
  • Visa/relocation assistance
  • Remote flexibility
  • Stipends
  • Bonus/commission
]]>