Retail Sales Lead Generator - Waterstone Blvd

Thomas & Galbraith Heating, Cooling & Plumbing
Any Location, OH
Category Customer Service
Job Description
Role Overview

Join our team that partners with Costco to bring high-quality Water Treatment solutions to their members. This role involves engaging shoppers in friendly, informative conversations about home water treatment options, building relationships with Costco associates and managers, and educating customers and staff about the program and the value of clean, treated water.

What You Will Do

Represent Thomas & Galbraith and our Costco partnership by engaging shoppers, explaining the benefits of our water treatment services, and setting appointments for our home service consultants. Track your goals and celebrate your wins, with training and support provided.

Why It Might Be a Fit

You might be a great fit if you're outgoing, enjoy striking up conversations, and love turning 'just browsing' into 'tell me more.' This role requires energy, positivity, and self-motivation, as well as the ability to stay calm and professional, even when someone says 'no.'

Requirements

  • Love talking to people and enjoy face-to-face conversations.
  • Bring energy, positivity, and self-motivation to everything you do.
  • Stay calm and professional, even when someone says 'no.'
  • Are a go-getter who's focused on results and personal growth.
  • Know how to listen actively and ask the right questions to understand what customers need.
  • Can read the room and recognize when someone's interested.
  • Are organized and manage your time well throughout your shift.
  • Feel comfortable guiding conversations toward a clear next step — setting an appointment.
  • Can stand or walk for 4–8 hours at a time in a retail environment.
  • Are comfortable using a smartphone for scheduling, texting, and emailing.
  • Can work Saturdays, when Costco is busiest.

Benefits

  • Industry-Leading Pay – $20+/hour PLUS commission
  • Company-Matched 401(k) and Health Savings Account
  • Free Life & Long-Term Disability Insurance
  • Additional Coverage – Short-Term Disability, Accident, and Critical Illness
  • Employee Assistance & Wellness Programs
  • Friends & Family Discounts
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