Role OverviewAs a Customer Service Associate, you will welcome customers to Lowe's and help them find the right products and services for their home improvement needs. You will interact with customers throughout the day, help them find and select products, occasionally load merchandise, and ensure all customer needs are met.
What You Will Do
Your daily responsibilities may vary by department, but you will spend most of your time listening to customers, answering questions, and organizing merchandise.
Why It Might Be a Fit
This role is excellent for those who want to engage with customers and help them solve their home improvement challenges.
Requirements
- 6 Months Experience using a computer, including inputting, accessing, modifying, or outputting information
- 6 Months Experience using common retail technology, such as smart phones and tablets
- Reading, writing, and performing basic arithmetic (addition and subtraction)
- Able to perform duties that may require prolonged standing, sitting, and other activities necessary to perform job duties
- Minimally lift 25lbs unassisted or over 25lbs with or without an accommodation
Benefits
- Health, Vision and Dental insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling
- Education support programs
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Annual bonuses
- Enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan
- Grant awards
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