Role OverviewThe Retail Sales Representative provides quality internal and external customer service, resolves customer issues, and meets monthly revenue sales targets. They serve as a mentor to other team members, perform all duties of a Retail Sales Agent, and exercise positive and cooperative behavior that promotes teamwork.
What You Will Do
The representative will initiate contact with customers, sell, resolve problems, answer questions, send correspondence, and generate reports. They will accurately explain bills and company policies, determine customer needs, and educate customers to sell or upgrade services.
Why It Might Be a Fit
The representative will have the opportunity to earn uncapped commissions on sales, participate in performance reviews with merit increases, and receive annual bonuses. They will also have access to comprehensive benefits, including multiple medical, dental, and vision options, company-paid life insurance, and a 401(k) with company match.
Requirements
- 2+ years in customer service and/or sales industry
- phone or face-to-face contact with consumers
- ability to multitask and handle multiple computer applications
- strong organization and time management skills
- excellent interpersonal skills
- proficiency with PCs, Microsoft Office Suite, and general intranet navigation
- ability to type 35 wpm
- High School Diploma or GED
- bi-lingual (preferred)
Benefits
- Multiple medical, dental, and vision options with 100% preventive care
- Company-paid life insurance & disability coverage
- 401(k) with Company Match
- Wellness Rewards
- Pet insurance
- Identity theft protection
- Legal assistance
- Free 24/7 telemedicine & virtual counseling
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