Retail Services Lead

Agua Caliente Casinos
Any Location, CA
Category Customer Service
Job Description
Role Overview

Assist in the supervision of retail staff, maintain the convenience store, and provide excellent customer service. Work in a team environment and have excellent communication skills. Must be able to work in a fast-paced environment with moderate noise levels.

What You Will Do

Count and balance the bank, receive and process new merchandise, maintain inventory, and perform opening and closing procedures. Assist team members with assignments and duties, and provide excellent customer service.

Why It Might Be a Fit

This role requires a high school diploma or G.E.D., 1 year of guest service experience, and excellent customer service skills. Must be able to communicate in English and work in a team environment.

Requirements

  • High school diploma or G.E.D.
  • 1 year guest service experience and/or training
  • Ability to work with other departments
  • Excellent customer service skills
  • Ability to communicate in English

Benefits

  • Rich medical and dental benefits
  • 401k plan with employer match
  • More than three weeks of paid time off per year
  • Food and beverage discounts at three casinos
  • Fuel discounts
  • Tuition reimbursement
  • Wellness reimbursement
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